ServiceModel is ideal for customer management, call centres, contact centres, business centres and customer service solutions ServiceModel predictive technology is a strong ally in the ongoing battle to reduce cost, increase productivity, accelerate cycle time and improve customer service.
Our advanced simulation technology can be applied to any transaction-related financial services process. The high value benefits of this technology are especially evident in the areas of consumer banking, insurance, utilities, public sector and government organisations.
Several innovative market leaders have implemented ServiceModel financial service solutions including American Express, Chase Manhattan Bank, Barclays Bank, Abbey National, Bank, Prudential Insurance.
